We ship all orders within1–3 working daysafter payment is confirmed.
For Malaysia, delivery usually takes2–5 business daysdepending on your location.
International shipping is available — delivery time may vary by country.
Once your order is shipped, you’ll receive atracking linkvia email/WhatsApp to follow your parcel in real-time.

We acceptreturns and exchanges within 7 daysfrom the date you receive your order, provided the item is unused, unwashed, and with original tags intact.
Exchanges are subject to stock availability.
For defective or incorrect items, we will cover the return shipping fee.
Please contact our Customer Service team before sending back any items to ensure smooth processing.

Ninjavan tracking

By placing an order on our website, you agree to our store policies regardingshipping, returns, product availability, and payment methods.
All products are subject to availability, and prices may change without prior notice.
Susano reserves the right to refuse or cancel any order that violates our policies or in cases of suspected fraud.
For full details, please read our Privacy Policy and other related guidelines listed on this site.